Accessibility Policy

This document defines the Company policy in relation to activities to meet the accessibility needs of persons with disabilities who deal with Walkerton Toyota with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

This policy was developed to identify, remove and prevent barriers and increase accessibility for persons with disabilities in the areas of information, communications and employment.

This policy applies to all Ontario operations of Walkerton Toyota that have contact with or may interact with members of the public or other third parties who are in receipt of Walkerton Toyota’s goods or services, such as our dealerships and their staff (our “customers”), parts and vehicle customers, prospective customers and visitors. This policy applies to Associates and potential hires as well.

Accessibility Plan and Policies for Walkerton Toyota
This 2014-21 accessibility plan outlines the policies and actions that Walkerton Toyota will put in place to improve opportunities for people with disabilities.

Statement of Commitment
Walkerton Toyota is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005. Walkerton Toyota has created a policy to reflect this commitment and intentions.

Accessible Emergency Practices
Walkerton Toyota is committed to providing the Associates and Contractors with disabilities with individualized emergency response information as required.

For the limited number of areas within Walkerton Toyota that are accessible to the public, emergency information is posted. Key public areas are also within visual line of sight of security personnel who have been trained to ensure all personnel are evacuated safely when required. Additional emergency warning equipment has been added to defined areas where Associates with known disabilities commonly work to ensure they will be notified at the same time as all others at times of emergency.

When it is disclosed that an Associate has a requirement that requires special attention during an emergency, a plan will be developed in conjunction with Human Resources and Administration and the pertinent person’s Manager to ensure the safety of that person during an emergency. The plan will be documented and kept with Human Resources in the person’s file.

Training
Walkerton Toyota will provide training to Associates on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.

Information and Communications
Walkerton Toyota is committed to meeting the communication needs of people with disabilities. Walkerton Toyota will make all new websites and content on those sites conform with WCAG 2.0, Level AA

Employment
Walkerton Toyota is committed to fair and accessible employment practices, and will take the following steps to notify the public and staff that, when requested, Walkerton Toyota will accommodate people with disabilities during the recruitment and assessment processes and when people are hired:

  • All job advertisements will include the statement (where space allows) indicating that Walkerton Toyota is an equal opportunity employer.
  • Human Resources personnel will receive the AODA training to ensure they are aware of the needs of the disabled.
  • Walkerton Toyota has for many years had an accommodation plan that allows return-to-work programs to be implemented to ensure a full and healthy return to the work force.

We will continue to ensure the accessibility needs of employees with disabilities are taken into account during performance management, career development and redeployment processes.

Walkerton Toyota will continue to take the following steps to prevent and remove other accessibility barriers identified:

  • Ongoing Joint Health and Safety Committee audits, Human Resources input as well as requests from Associates will be reviewed by Administration and other departments as required to ensure the identified barriers are removed to the extent possible.

Information
For more information on this accessibility plan, please contact Walkerton Toyota.